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A Resource for Customer Reference Professionals
Customer Reference Forum® provides information, events and networking opportunities to help customer reference professionals succeed.
See what happened when reference pros from some 70 firms gathered, including EMC, Cisco, SAS, Oracle, Hewlett-Packard, Salesforce.com, Dell, Microsoft, Redhat, BMC, Intel, Qwest Communications, IBM, Siemens, Research in Motion, Unisys, McAfee, Network Appliance, Sun Microsystems, Blackbaud, Juniper Networks, Business Objects and dozens of other great firms for the 2008 Customer Reference Forum in Berkeley, CA.
Our events attract leading reference professionals from most of the world’s top reference programs. By participating, you can:
- Build a support network of your peers.
- Learn how to gain respect from senior management.
- Get access to Best Practices.
- Establish your program's business value.
- Get tips on stretching scarce budget dollars.
- Learn vendor offerings in a no-pressure environment.
and much more.
Click here to learn more.
Click here to see results achieved by our participants
Our Last Forum
Claremont Resort
See what happened when 150 ref- erence professionals exchanged ideas and solutions in Berkeley.
Jobs Service
If your reference program is hiring full or part time reference profess- ionals, or if you’re a reference prof- essional looking for a position or contract work, we can help. Please click here.
Best Practices
Click here for BEST PRACTICES REPORTS on critical issues like: getting marquee customers to participate in a reference program; getting customers to reveal measurable benefits; developing customer communities; integrating your program with sales; gaining executive support, and more.