Our Last Forum

Claremont Resort

See what happened when 150 ref- erence professionals exchanged ideas and solutions in Berkeley.

Jobs Service

If your reference program is hiring full or part time reference profess- ionals, or if you’re a reference prof- essional looking for a position or contract work, we can help. Please click here.

Best Practices

Click here for BEST PRACTICES REPORTS on critical issues like: getting marquee customers to participate in a reference program; getting customers to reveal measurable benefits; developing customer communities; integrating your program with sales; gaining executive support, and more.

Research

Check out our SURVEYS of Reference Programs and the Managers who run them, here.

Resources You Can Use

Best Practices Report 2006
Learn how leading reference professionals measure the value of their programs, gain executive support and recruit customers.

© 2004-2009 Customer Reference Forum. All rights reserved.
Web Development by Now Interactive Media Design.