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Founded in 2003, Projectline Services, Inc. specializes in a variety of key-customer engagement marketing services, including: customer reference programs, case studies and testimonial videos, early product adoption programs, customer communities, and advisory boards. To help client’s scale their customer-centric marketing efforts and integrate them into their firms’ overall marketing strategy, Projectline provides additional services such as creative design; marketing communications; social and new media consulting; business intelligence and campaign tracking; SharePoint and web development; press and analyst relations; and general marketing project management. Projectline serves clients in North and South America, EMEA and AsiaPac.

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Tier Rank *: 1
Years in Business: 6
Years Supporting Customer Reference Programs: 6
Number of Full Time Employees: 40
Number of Contractors doing CRP work: 6
Global Capabilities: NA, SA, EMEA, ASIAPAC

Current References (total): 24
Current References (public): 20

Public References
Microsoft Corp.      More Information
Cast Iron Systems
Research in Motion
Avanade
BMC
Varolii

Profile of Preferred Customer for this Vendor: Revenue: < $100M $101M - $250M $251M - $500M $500M + Industries: Software, hardware, energy, bio technology, IT services, telecomm, professional services Other: Any company that believes that customers should be at the heart of sales and marketing strategy.

Educational Information from Projectline Services, Inc.

Tips for Keeping Customers Happy | A guide to keep customers happy with seven simple steps. filesize: 229.56 KB

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Tips for Getting Executive Support | This guide will show you six easy steps to garner stronger executive support and drive participation for your customer relationship program. filesize: 227.29 KB

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Tips for Connecting with Sales Teams | Eight ways to connect to your sales team and drive future and current reference program customers. filesize: 229.62 KB

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*Tier Descriptions:
Tier 1: Vendor has 6 or more current references who run customer reference programs.
Tier 2: Vendor has at least 3-5 current references who run customer reference programs.
Tier E: Emerging vendor in this space.

 

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