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Best Practices Report

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Compiled by more than 100 leading reference professionals at the Spring 2006 Customer Reference Forum.

"I thought the report was excellent. I have printed it & have yellow highlights covering most of each page! It's very useful information."
Amy Shever, Senior Project Manager, Customer Marketing, BEA

See how leading reference professionals from many of the top customer reference programs in the world – including HP, Oracle, Kronos, SAP, Intel, Network Appliance, EMC, Citrix Systems and dozens of others:
  • Measure the value of a reference program
  • Gain executive support
  • Recruit customers.

To purchase the report, please click here.

To see the Table of Contents, please click here.

To see an excerpt of the report, please click here.

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